TradeFT: Frequently Asked Questions (FAQ)
What Our Customers Say About Us?
At TradeFT, we take pride in the trust and satisfaction of our clients. Our customers appreciate the platform’s user-friendly interface, comprehensive educational resources, and responsive customer support.
To create an account on TradeFT, simply visit our website and click on the “Platform” button. You’ll be guided through a straightforward registration process where you’ll need to provide some basic personal information and choose your account type. Once registered, you can fund your account and start trading.
TradeFT offers a wide range of CFDs on various assets groups for trading, including forex pairs, stocks, commodities, indices, and cryptocurrencies. Our platform is designed to provide access to both popular and niche markets, allowing you to diversify your trading portfolio according to your strategy and preferences.
We offer a variety of deposit and withdrawal options, including bank transfers, credit/debit cards, and several popular e-wallets. Each method has its own processing times and potential fees. Please ensure you verify your account to avoid any delays in processing transactions.
Our customer support team is available 24/5 to assist you with any questions or issues you may encounter. You can reach us via live chat, email, or phone. Additionally, our Help Center provides a wealth of information on common topics, which you can browse at any time.
At TradeFT, the security of your personal and financial information is our top priority. We use advanced encryption technologies, secure servers, and regular security audits to protect your data. We also encourage our users to enable two-factor authentication (2FA) for an added layer of security on their accounts.
The minimum deposit requirement varies based on the account type you choose. Please check our account comparison page for specific details on minimum deposits for each account level.
Yes, TradeFT offers a free demo account that allows you to practice trading with virtual funds. This is an excellent way to familiarize yourself with the platform and develop your trading strategies without risking real money.
TradeFT may charge spreads, and overnight fees, depending on the asset and account type. Detailed information on trading fees can be found on our Trading Platform, and we recommend reviewing them before placing trades.
You can monitor your trading performance directly through the TradeFT platform. We provide detailed account statements, performance analytics, and real-time updates on open positions, helping you track profits, losses, and trade history.
The leverage offered on TradeFT depends on the asset class and your account type. We provide flexible leverage options, but it’s important to understand the risks involved with high-leverage trading.
To verify your account, you’ll need to provide proof of identity (such as a passport or driver’s license) and proof of address (such as a utility bill or bank statement). Verification ensures the security of your account and compliance with regulatory standards.
TradeFT offers a range of educational resources, including webinars, tutorials, market analysis, and a comprehensive knowledge base. These resources are designed to help traders of all levels improve their skills and stay informed about market trends.